General

General FAQ's

Program Crashes
The program crashes when adding a payer. This is an issue with .net 4.7. We recommend you uninstall .net 4.7 and install .net 4.5.  Also make sure t...
Tue, 19 Mar, 2019 at 1:58 PM
What if there was an error was made when reporting the Payer?
If an error is discovered in reporting the payer (not recipient) name and/or TIN, the payer should write a letter to the IRS containing the following i...
Tue, 19 Mar, 2019 at 11:07 AM
Prevent Name Switching
MAG-FILER automatically switches payee names associated with an SSN to be "Last name, First name" it then changes it back for printing purposes. I...
Wed, 29 Jan, 2020 at 7:17 AM
'A' record(s) has an incorrect/invalid type of return and/or amount code(s) in positions 26-43
MAG-FILER 2018 had an issue with this when creating a TIN or Name correction.  Update to the latest version of the program (See Below) Clear the E-fil...
Tue, 19 Mar, 2019 at 1:55 PM
Mag-Filer Security Statement
Background:   Spokane Computer was founded in 1966 as an accounting software company.  Mag-Filer was introduced in the mid 1980s to support the need for ...
Fri, 27 Sep, 2019 at 11:42 AM
Version Notes
MAG-FILER 2019 2019.00 - Initial 2019 version New Registration Process Form Updates: Form 1042-S check box 7 added -Withholding occurred in subseq...
Wed, 5 Feb, 2020 at 11:12 AM
How to change an SSN to an EIN
When working with payees during data entry if you just type numbers for the TIN then it is assumed to be an SSN. If you type the dashes then it will be what...
Mon, 11 Nov, 2019 at 3:39 PM
Support
Below is a video on how to use our support site and how to contact our support team.
Wed, 20 Nov, 2019 at 3:23 PM
TIN Matching
IRS TIN Matching MAG-FILER has added an option to create Bulk TIN Matching files for upload to the IRS e-Services TIN Matching program.  IRS TIN matching c...
Mon, 23 Dec, 2019 at 10:38 AM